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Dear Customer, thank you for choosing our handmade shoes 👟

1. Production Time: Each pair of shoes is carefully crafted and requires some time to make.

2. Sizing: Our shoes use Asian sizes. Please check the sole length carefully to ensure a proper fit. Don’t rush your order just because the DIY design looks appealing.

3. Shipping: We will ship your order immediately once it is completed.

4. Order Updates: Tracking number and shipping status will be updated in the system in time.

5. Return & Exchange Policy: As these are custom-made products, we do not offer returns or exchanges unless there is a quality issue.

6. Patience Appreciated: As every pair of shoes is made to order, processing may take longer. Thank you for your patience and understanding.