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Dear Customer, thank you for choosing our handmade glasses 👓

1. Production Time: Each pair of glasses is carefully crafted and requires some time to make.

2. Prescription Lenses: If you need prescription glasses, please don’t forget to provide us with your prescription details. The lens price will vary depending on your prescription, so we will inform you of any price difference once we receive your information.

3. Shipping: We will ship your order immediately once it is completed.

4. Order Updates: Tracking number and shipping status will be updated in the system in time.

5. Return & Exchange Policy: As these are custom-made products, we do not offer returns or exchanges unless there is a quality issue.

6. Patience Appreciated: As every pair of glasses is made to order, processing may take longer. Thank you for your patience and understanding.